Welcome! This page helps you get help with the ASCND app, manage subscriptions, and resolve common issues.

Contact Support

If you need help, email us and include a short description of the issue.

Email: [email protected]

To help us respond faster, please include:

• iPhone model and iOS version
• ASCND app version (if available)
• What you were doing when the issue occurred
• Screenshots or a screen recording (if possible)

Frequently Asked Questions

How do I restore my purchase?

If you previously subscribed and don’t see Premium features:

1. Open ASCND
2. Go to Profile / Settings
3. Tap Restore Purchases
4. Wait a few seconds and try again

If Premium still doesn’t unlock, email support. If helpful, mention that you’re using the same Apple ID as your device.

How do I cancel my subscription?

Subscriptions are managed by Apple:

1. Open iPhone Settings